Frequently Asked Questions
Everything you need to know about bringing fine art into your home.
How do you ensure the safety of art during shipping?
Every piece of art is meticulously packaged using acid-free materials, protective glass-safe padding, and heavy-duty reinforced boxes to ensure it arrives at your home in pristine condition.
Do you offer international shipping?
Yes, we ship our fine art collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the dimensions of the artwork.
What is your return policy for original paintings?
We offer a 14-day satisfaction guarantee. If the artwork does not fit your space as expected, you can return it for a full refund, provided it is returned in its original packaging and original condition.
Are the prints limited edition or open edition?
We offer a mix of both. Our limited edition prints come with a hand-signed Certificate of Authenticity, while our open edition prints provide an accessible way to enjoy Krystle Cole's vibrant aesthetics.
What materials are used for the canvas prints?
Our canvas prints are produced using archival-grade inks and premium gallery-wrapped canvas. They are UV-protected to prevent fading and are stretched over sustainable wooden frames.
Can I request a custom commission?
Krystle Cole occasionally accepts private commissions depending on her current studio schedule. Please contact us via the 'Commission Request' form to discuss your vision and receive a quote.